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or bottleneck. You spent4-5 hrs helping this department; leaving you about2.5 or3 hrs for your core/main work and to achieve daily prod without fail. Of course, you cannot just fail, even in your department, because you will fail as a whole (company wise). Now, the management is freaking out because your department stats is looking awful and they are asking you to issue performance/disciplinary actions to those who are under performing that could lead to termination. The client advise you to work on your stats without failure. In this specific situation, what will you do? As an employee, as a manager, and as a human being? Will you or will you not?
Carry out root cause analysis for backlogs and identify the bottlenecks. It depends on the intensity of the bottlenecks you can decide whether you can overcome the bottlenecks in the existing line or else you can take up new line of business
First I ask why the backlogs are there: The main causes of backlogs:
If I can, I help. But in the same time it is necessary to work on quality ( lean management) in order to find out the root causes and eliminate them one by one in order to asure a real stability and progres of the organization ( in terms of processes, procedures, marketing mix, etc.).
Provided the organization’s senior management is full aware of the situation, and it will be only a temporary task, I will defiantly agree for many reasons:
1- The organization’s image in the market and against the clients.
2- To get more new technical experience.
3- To deal directly with another team and another staff in the same organization.
4- To know more about all the problem details, as this may enable me to suggest or set up some good new solutions for solving it, or by raising any of these solutions, later on to the organization’s senior management, as this will be reflected of course not only for the organization itself, but also for my annual appraisal performance.
In our time, it is a common request for management to multitask. Unfortunately, multitasking comes at a price, which is to divide your attention between different lines of business.
Since you are already occupied with a project, the request made for you to handle another one due to backlogs is challenging. However, with prioritizing, careful time management, solid communication with your team and regular informing sessions with upper management should certainly help you get started.
After identifying the cause(s) of the backlogs in the other line of business, try to communicate them to your team and check the general feasibility of the project; if you see that something is out of hand, talk to the upper management and inform them of the difficulty at hand in a calm way. It will be their decision whether to carry on or not, so your hands will be solved whether you succeed or not, while at the same time you will appear a calm and responsible manager, gaining support and accreditation, along with recognition for your integrity.
I hope this was helpful to you.
Hello! I am not sure I understand what your question is. So I will answer in general. I hope it helps. When there is a problem, there is always a solution. Stand your ground peacefully. If you think something is not ok, sit down and talk with your management. Also make sure you communicate with your team and they know what their tasks are. Prioritize and be flexible. I am sure you can handle the situation.
There are priorities
You can not leave the important work for less important
If you are able, you must help him to get it out of pressure,
But if you have another job can not wait , you can ask someone else.
Responsible manager must be concerned
This teamwork
All for one
And one for all , to leading the organization to succes
This is a challenge that i will accept to support the business operation.
Basically, the aim is to measure how you handle the pressure of your demanding work in all aspects as an employee (before and after promotion), now as a manager of your team, and as an individual. How you handle the pressure from the management and client and how you position yourself to them. Whilst I agree that there is always a solution, so what is the solution, your action plan. And if you are in that moment what would you do? Should you follow the management and the client's instruction or will you fight and stand your ground that it is impossible what they are asking you to do? Will you feel for your people or will your position matters most to you?
I'll accept that if it will not affect the scope and time plan of my projects and that's because if my projects are well planned they should have a risk management and buffer days which may allow me to do that.
