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Teamviewer is the most reliable solution, but make sure you have to download it on both the parties workstation's.
It can be used to access any workstation throughout the globe with mutual convern.
One of the best solution to access the application and desktop remotely is through Citrix Xen app. If we have slow wan connection Citrix will be the best solution because it transfers only the screen update(Pixels).It will be the best solution if we want to share any application that has high license cost to multiple users.
I Rcommended Citrix XenApp new version its more store and provide you a Complete Securiyt . Moreover you also use Firewall ForitGate or Cyber Roam use side to side VPN and connect your both side office .
Thanks
There are many ways of accessing application from remote site. VPN is the best. or you may configure application/web server to access the apps from remote locations as well.
You can use TEAMVIEWER but it should be downloaded on every system you want to use.