Why customer experience started getting momentum now a days?

Because it is one of the most important jobs to gain experience in any business

Increased awareness from different platforms

Because in this dynamic global business environment; customer relationships is the most important aspect in business. Companies focus on mainly their customers, they ensure customer relationship management (CRM) consistently thus this straregy provides customers with various options & application portals where they can get to now more about companies & their products, customers interact through blogs & user friendly applicatins, exchange ideas & opinions about different products. In the end, this provides a platform for customer experince thus momentum experince

The customers experience always avialble between the customers to market.