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How to Coach your Sales Team ? please share your personal experience either manager or sales officer.

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Question added by Khaled Elkararty , Sales And Operations Manager (Retail-Corporate) , Mekdam Holding - Nokia
Date Posted: 2016/09/29
Vikram Athavale
by Vikram Athavale , Area Manager , ICICI Lombard general insurance Company Limited is the largest private General Insurance Company in India. It is a joint venture between ICICI Bank - India’s 2nd largest bank and Faifax Financial Holding Limited, a Canadian financial services company

ROAR model is what worked for me...it is as follows...

1)R- the right recruitment

2)O- Onboarding orientation followed by hand holding team/ member into the production/ actual sales process stage and allow them to go solo when he thinks a particular member is ready

3) A- Assit by being available whenever the team or any member needs you

4) R- Regular review- One on One by being an active listener and training the team/ member regularly in order to have a cutting edge sales team

 

Nuno Agapito
by Nuno Agapito , Director Of Sales , Cabovisão SA

Apart from the trivial, product and technical sales, i never forget that they are people. The result of sales is proportional to the happiness and well-being of the sales team. I train their mind, enthusiasm, joy, discipline and focus. A happy salesman sales much more.

محمد الشحات عبد اللطيف الهوارى
by محمد الشحات عبد اللطيف الهوارى , Area Sales Manager , Devart lab pharmaceutical

thank you khaled

firstly to coach your team you  must be have many skills

1- knowledge about products 

2- customer you planned to get your sales from them

3- how to application this plan by your self and how to manage your time in this visits.

4- how to deal or how to make your customers buying your products 

if you can do it alone you can start coaching by

1- make a plan with your employees based in your experience and share them experience 

( importance of customers- no of visit / custormer/ month or week- time of visit- forecast you planned to get from each. Customer-)

2- double visit to customers with each employee let him/ her contact and sale and write your. Notes

3- negotiations in your notes then in next visit you must sale p by your self to see how can you get trust of your customers 

4-each employee have an advantage and have some sort of wrongs.

5 a- you must appreciate good things and make corrections fow wrongs In meeting to share experiences 

6- regular role play how can you sale feature and benifits- products knowledge- quiz)

7- follow application of plans - sales to control any deviation

mubeen nizamuddin
by mubeen nizamuddin , Business manager , Omasco

Thanks for your question khalid.

First of all as a manager managing  and training the sales team is a vital role. As a manager to keep your sales team at your is very important. Before going to training, following procedures and steps has to be implemented.

1. Develop Good understanding ,relationship and make them believe you with the sales team.

2. Assisting their odds in their daily job action, motivate even their average efforts etc,   set goals with appreciation and compliments,rectify if they are wrong instead of taking action other than a serious act.

once this is on place you can train and instruct them as per your expertise as a manger or classified sales techniques as per your industry requirements and iam sure they will sincerely adopt  and follow every single training tool and procedures. complete product knowledge , good presentation is a must for every sales person. counter customer tough queries with a fair solution understanding psychology/mind of customers is a very strong skill or tactic which is very essential in some challenging sales environment. Rarely you find a sales professional with this armour, in my opinion he is referred as King Sales person.

 

I hope my answer clarifies your question.

ashima hazarika
by ashima hazarika , sales mamager , Exide life insurance

as we know team stands for  together everybody achieve more,and sales is completely about managening a team.so to couch a sales team we should firstly have that practical knowledge and areas where the team might face difficulties. As we prepare our sales team for worst autocally they follows the survival of the fittest rule and most importantly sales in not about physical labour.We should also makes sales learning in a way that they feel very enthusiam and involves them in such a way that they dont feel boredom.

Oldarico Sapong
by Oldarico Sapong , PRICE OPTIMIZATION , NAFFCO

Salesman or Sales Representatives are so called ambassador of the business entity's.They represent the image of the company they are working with.Sales team must possessed a qualitative potentials rather than quantitative opinions.the reasonable assurance engagement to addressed their commitment to their valued customers.Sales people must be capable to care , modified , flexible to win the market of the products . Responsible enough and passionate to their work. Sales people must be motivated and received good reinforcement once hit target.Mental prerogative giving the best shot everyday,as if you care the work the most like searching your lost love once you will never stop exerting effort until you find it and you hold it.

Sreeja Chambath
by Sreeja Chambath , Business Manager , Bharti Axa Life Insurance Company

Motivation ,product knowledge in depth,ales pitching and sales closing techniques,personality development classes and professional approach

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