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How do you communicate bad news?

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Question added by DR MD ANWAR HOSSAIN , Moderator , bayt.com
Date Posted: 2016/10/02
Sattar Abdulkarim  Mohamed
by Sattar Abdulkarim Mohamed , Country Sales Director , Ideal Technical Solutions

Thanks for your invitation. It is general question for the Bad News which are expected in the business or personal life. However, we have to consider it as a reality and try to understand  the real reasons and causes behind that in order to find relevant solutions to avoid any worse impacts on our life and Business. We have to accept any negative case in the Business or Familial life as a truth which need to be changed to the positive case in the future. 

Mousab Al Nokkari
by Mousab Al Nokkari , Engineering Manager , Al Majaz Engineering Consulting Office

 

Thanks for invitation ,,

 

Never, never, never give bad news first!

 

Prepare for it, because when you have bad news to convey in a professional environment, there are ways to do it correctly, and ways to make a mess of it. There are different approaches to this and different techniques, depending on (among other things) the nature of the news, the circumstances in which it is delivered, the gravity of the news, and how the news will be used.

 

With Best Regards

Ihab Zaki
by Ihab Zaki , Chief Technology Officer (Cto) , EGID

Prepare Yourself Emotionally

Identify Solutions

 Pay Attention to Setting and Timing

Be Genuine/Frank

 Where Appropriate, Focus on the Positive alternatives

Syed Shan Haider
by Syed Shan Haider , Senior Draftsman , Al Marwan General Contracting Company

I am agree with Mr Waleed...............

Deleted user
by Deleted user

By :

1 - Definition

2 -Not sure

3 - Prospect

4 - Certain %

5 - Leaving

6 - Following-up

7- Sympathy

8 - Solve the problem

That with Experts Suggestion

Thanks for invitation

mamoun mokhtar
by mamoun mokhtar , general manager , albyan technical foungary

bad news are varied widely from personal to work or loss of property or accidents or fire or economic recess --- here you have to cool down accept things as they are be strengthened if you are  top or line manager and no harm show compassion and hold a meeting with your subordinates encourage them to put their efforts to overcome the event that happened but at the same time put your contributions to remedies and identify the weaknesses  that led to that cartography or incident , highlight remedies and suggestions , discuss for better solutions , record and report  and keep memories activated and if the loss or damage or loss of property are in human side then surely you should set accountability measures reach any one at any length whom you think he is the source of this event but be reasonale and logical not to take people by mild and unfair decisions, if the event is natural death then in the meeting you hold ask god to put mercy and forgiveness for the deceased and it is good to mention his good dead just in brief , bad news are handled by maturity and wisdom

Deleted user
by Deleted user

When delivering bad news, present solutions or an action plan to solve the problems that led to the bad news. For example, when announcing the loss of a major customer to a competitor, offer ways of acquiring new customers or maintaining existing clients. This will keep attention on future improvement and underscore that the situation, however bad, is being addressed in a problem‐solving way. Bad news without solutions is truly bad news.

hisham abu dagga
by hisham abu dagga , Project Manager / مدير مشاريع , مؤسسة عبدالكريم العواض للمقاولات

Thanks for your invitation

 I Agree Mr Waleed Alnuaimy .

Abdul Rehman
by Abdul Rehman , Electrical Engineer , Tamdeed Projects

Thanks for the invite. There are various forms of communications and I believe that regarding bad news only those should be informed who are at the senior level or involved directly in the project. We should accept bad news just like good news and try to rectify the error.

Deleted user
by Deleted user

Thanks for invite -

I do not care  -If it became necessary to explain it to team work What is the reality of things   !

 

Md Fazlur Rahman
by Md Fazlur Rahman , Procurement Specialist , Engineering and Planning Consultants Ltd

Communicate bad news in such a way that it creates minimum negative impact on the recipient. Also, you may possibly add  some good proposals to overcome the situation by the recipient. 

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