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The aim of Keep Your Customer is to acknowledge and reward your existing customers, so that they become your best, most cost-effective form of advertising. They’ll be telling their family and friends about how great you are... and they’ll never want to leave you. This is what’s called a "Sticky Customer". Sticky Customers are golden... and you can never have too many of them.10 Ways to Make Customers Fall in Love with Your Business:1. Treat your Customers Right – Genuinely Interact2. Don’t Come on Too Strong – Respect Your Customers3. Always Listen – Hear What Your Customers are Saying4. Continue to Satisfy – Offer Ongoing Support and Specials5. Treat a Customer Like a Valued Partner – Communication is Two Way6. Build Trust – Alert Customers to Large Scale Changes, Good or Bad7. Be Transparent – Honesty is Crucial When it comes to Mistakes8. Follow Through on Your Word – Follow Up on Promises9. Recognize Responsibility – The Customer is Always Right10. Always Say “Thank You” – Kindness and Gratitude will Take You Far
Communication
1. Stand for something.
2. Utilize positive social proof.
3. Invoke the inner ego.
Selling
4. Use the words they love to hear.
5. Reduce pain points and friction.
Reciprocity
6. Realize that budget is negligible
7. Utilize surprise reciprocity.
8. Make it personal.
Support
9. Speed is secondary to quality.
10. Customers enjoy businesses who know them.
11. Choose the right platform.
12. Make it a communal effort.
Loyalty Programs
13. Get people started
14. Get ideal customers to be VIPs.
15. Label your customers
Your Turn
بشكر حضرتك علي السؤال الجميل الي أتاح ليا التعرف علي كيفية الحفاظ علي العميل
follow up with them after sales and during production
check their satisfaction regarding the product
request if they have any complaint or suggestion for improvement
visit them and offer help
we can keep our client When meeting its requirements,
-:Customers can be maintained through the following*- to maintain the level of quality of the product
.The level of service provided to them #
. Provide a product or service constantly #
.provide the product at a reasonable price as much as possible #
يمكن المحافظة على العملاء من خلال ما يلي:
1- المحافظة على مستوى الجودة للمنتج او مستوى الخدمة المقدمة لهم
2-توفير المنتج او الخدمة باستمرار
3- توفير المنتج بسعر مناسب قدر الامكان
Taking Ownership of key customers to enhance Customer Experience and Relationship value, providing Quality Customer Service and ensuring Customer Satisfaction
1. Treat your Customers Right – Genuinely Interact
2. Don’t Come on Too Strong – Respect Your Customers
3. Always Listen – Hear What Your Customers are Saying
4. Continue to Satisfy – Offer Ongoing Support and Specials
5. Treat a Customer Like a Valued Partner – Communication is Two Way
6. Build Trust – Alert Customers to Large Scale Changes, Good or Bad
7. Be Transparent – Honesty is Crucial When it comes to Mistakes
8. Follow Through on Your Word – Follow Up on Promises
9. Recognize Responsibility – The Customer is Always Right
10. Always Say “Thank You” – Kindness and Gratitude will Take You Far
a customer always needs to trust the company and to gain that trust there should be honesty, a reassuring feel and most importantly an outgoing personality of the person providing the job. it completely depends on the professional selling the product or service. it is quite simple. if trust is gained and the customer is satisfied you not only gain customer satisfaction and retention but also the loyalty of the customer and good word of mouth, which in turn could boost up the customer data base and sales of the company! :)
You just maintain the rules & regulations of business which you continuing. Also should maintaining ethic & morality.