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What if the " Sales person" speaks " Harsh words" to a customer who is in " Field work"?

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Question added by P A Cariappa Appaiah , back office executive , Inspire Hond
Date Posted: 2016/10/09
Ana Rose Millena
by Ana Rose Millena , Secretary cum Receptionist , Al Terhab Elect. Switchgear Dist. LLC

It is happening and always happening. I have seen cases like that and whenever it is happening, I am approaching my colleague and the customer and little by little I am diverting the customer to talk to me and be the one to assist him. Once customer leaves, I never fail to remind my colleague on how we should observe our way in dealing to our customers.

Ali Haider Nadeem
by Ali Haider Nadeem , Consultant , Digital Marketing

customer is like a crush with who you really want to be. what will happen if you will use harsh words in your talk towards that specific person. i think you got the point

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