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(a) Feedback (b) Filter (c) Message (d) Channel (e) Understanding.
Thank you for this invitation
God be my answer helpful to you and to all
Let which the president issued a clear, complete, concise, accurate, and self-confidence when doing so.
Listening is where listening to employees and let them know what is going on the best ways to close the gap commitment and make them feel of belonging and cut the road to the rumors.
It should not be commander aggressive or someone distasteful and hated imposing respect needs to be a balance between rigor and firmness and interact in a human way of appreciation and respect for members of his team and this could be through the signals sent by the commander of the others without speaking to them. From the looks or gestures or tone of voice used.
We must say that the ideas are useless if they are not persuading its employees and adopting and activated realistically successful Commander is able to simplify complex ideas and deliver for his team with ease to become comprehensible to the simplest members
Maybe have a leader and multiple many ideas, but he can arrange these ideas and present them to those who listen to it easily distinguished.
Despite the importance of talking actor but good listening sends a clear message to the listener spokesman respect him.
Despite the neglect of this important element, however, use the place as well as the right time to guide people is of great importance in communicating ideas and strengthen the relationship between the leader and followers.
I would go with A and D as they seem to be as per your explanation coming from the customer directly aand is effective as possible
