A guest at a hotel complains that the room hasn’t been thoroughly vacuumed. This is an event that occurs occasionally and can be handled with a standardized, routine response. This would be a ?

although the answer is letter A, you should apply the 5A's to solve the problem. wondering what is the 5A's? of course I cannot give the whole details I'm not yet part of the company. That's the very important how you solve any types of problem or guest complain.

Looks to me option A correct one -----------------

My Answer is (A).

Thank you for the invitation.

Thanks for invitation ..................... my answer is A

the correct answer is A

regards

option (a) is the correct answer

 Thanks for the invitation

>>>>>>>>>>>>

answer is A

Thanks for invitation,

I do believe that the correct answer is "A".

a. A programmed decision

Thanks