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Microsoft office in a software platform that allows users to write any type of information that they need.
It is used worldwide, taught in schools, and is virtually available on every PC for different uses. It is essential in companies because it is wasteful to have all the data written down on paper, and writing in your own handwriting would be very time consuming. Therefore, typing is much faster and more efficient. Typing would also alert you when you make a spelling mistake or when you make a grammatical error.
It is unprofessional for a company to send letters or even write reports that have mistakes in them and MS Word helps greatly to solve those issues.