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What troubleshooting techniques would you use?

Your network is experiencing periods of slow response, and you are asked to find a solution. What troubleshooting techniques would you use? Hardware or software solutions are okay, and budget is not an issue.

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Question added by Sameera Arshad , Secretary - HR & Admin , PIB
Date Posted: 2013/09/30
mohammed irfan
by mohammed irfan , senior microbiologist , chandra labs

General Troubleshooting Tips to Keep in Mind:

  1. Firstly check that the cables are plugged in properly

  2. Check the power supply

  3. If possible try to isolate the problem

  4. Reboot your computer

  5. Remember the steps you've taken, or write them down

  6. Run a virus check

Divyesh Patel
by Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

Most people have at one time or another experienced a computer problem like the situations just described, and if you haven't, chances are you will at some point. When a problem occurs, don't panic! Instead, work your way through some basic troubleshooting techniques and try to solve the problem.

 

General Troubleshooting Tips to Keep in Mind:

  1. Firstly check that the cables are plugged in properly

  2. Check the power supply

  3. If possible try to isolate the problem

  4. Reboot your computer

  5. Remember the steps you've taken, or write them down

  6. Run a virus check

 Software troubleshooting tips:

    1. Free up RAM by closing other open programs.

    2. Restart the software.

    3. Shut down and restart your computer.

    4. Use the Internet to find help.

    5. Undo any recent hardware or software changes.

    6. Uninstall the software, then reinstall it.

    7. Look for software patches.

    8. Scan for viruses and malware.

    9. Check for a firewall conflict.

    10. Boot up in Safe Mode.

    11. Defragment your hard drive.

Ahmed Hanif
by Ahmed Hanif , IT Project Manager , Ramada Gulberg Lahore

1st thing1st. examine the whole network hardwares and running services. bulk services on a light hardware or irrelevent configurations causes down network response time. to troubleshoot such issue, you need to upgrade hardwares and using Gigabit interfaces rather than fastethernet. use STP CAT6 cables if using any lighter one. And instead of using hubs, use L3 switches, as it can handle network traffic smartly.

Deleted user
by Deleted user

  1. first i will check network cable, if it is in bad conditions, will replace.
  2. will check the network communication speed(will try to increase it length is short), and no. of nodes used (if possible, use repeater), and length (boost the signal)

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