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How do you handle support for subordinates? when you are working as IT Administrator.

How would you manage it?

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Question added by Mirza Abid Baig , Manager Operation & Maintenance , Safety Zone Pvt. Ltd. Lahore
Date Posted: 2016/11/24
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Hifsa Zahid Sahito
by Hifsa Zahid Sahito , National Savings Officer Grade 3 , CENTRAL DIRECTORATE OF NATIONAL SAVINGS

Everyone is deemed here to learn, the same phenomena go with the subordinates. Currently I am Working as IT Administrator  under Ministry of Finance. When ever i got any technical training i have fully Delivered it to my Subordinates without any discrimination. 

I always preferred advanced systems for my office so that my subordinates can learn as swift as they can.

Ethelyn Pena
by Ethelyn Pena , IT Support Engineer , Halian International Services

  As an IT Administrator, you should be able to think out of the box, should be flexible in any given situation and must have a broad spectrum of Information Technology Knowledge.   With that being said, Handling support for subordinates should be a breeze.   The key to provide an effective assistance is to be able to Identify the issue and weight the urgency of the concern, analyze the situation and provide a timely solution.     Prioritization is also one of the key to be able to perform your duties for both being the Go To help and being able to provide your main task as an IT Administrator. 

Swaleh Abdulrahim
by Swaleh Abdulrahim , IT Specialist , Guide InfoTech Limited

Subordinates are the internal clients to the company. You need to treat them with respect and fairness as the same way you treat the external clients. And the fairness has to be mutual.

arnie esguerra
by arnie esguerra , Sales/Marketing/Project Manager , Cambridge Trading

Start with the root. it doesn't matter how knowledgeable you are if your subordinates wont listen. First gain their trust and respect. Be a subordinate yourself. Be an inspiration, someone they can look up to. They will follow you anywhere and take every word you say to heart. Be a leader and not a boss, Don't think of them as subordinates but colleagues. 

Ghulam Rasool GhulamRasool Lakho
by Ghulam Rasool GhulamRasool Lakho , Accountant , Govt Orginization

with the coordination of Subordinates and with my skill I will support to my subordinates 

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