Start networking and exchanging professional insights

Register now or log in to join your professional community.

Follow

What are some critical success factors for ERP implementation?

user-image
Question added by Zain Khater , Project Supervisor – StartUp Project , Injaz
Date Posted: 2016/11/28
Siju Mathew
by Siju Mathew , Freelance HR Consultant , Freelance

  1. Strong Executive Sponsorship
  2. Focused Project and Scope Management
  3. Minimize / Eliminate Customizations
  4. Approved Solution Design
  5. User/SME Participation and Engagement
  6. Process Owner Led User Training and Sign-off
  7. Documented User Procedures
  8. Targeted Data Migration Strategy
  9. Thorough System Testing
  10. Knowledge Transfer

Frederick Reynecke
by Frederick Reynecke , Change Management Specialist , Albilad Arabia

Best Practice: Institute strong project governance prior to the start of any ERP implementation

Best Practice: Ensure that scope and related decision processes are tightly managed as part of the overall project governance.

Best Practice: Institute change controls at the start of the ERP project.  Best Practice: Use a project plan to manage time (as well as tasks).  Best Practice: Define project “stage gate” reviews at key pre-defined milestones throughout the project in order to mitigate risk.  Best Practice: Establish directives between the vendor and project team at the start of the implementation.

Best Practice: Ensure your communication materials encourage dialogue between end-users and management. Best Practice: Build a risk mitigation strategy that outlines resolution alternatives for tasks along the project timeline.

Best Practice: Solicit the opinions of strategic members within the end-user community (traditionally managers) that can represent the opinions of a broader functional area during the blueprinting phase. (Blueprinting is the phase of process mapping and decision making for determining when the system will be used.)

Best Practice: Insist that standardized processes are defined across an entire company early in a design phase and then conduct a phased roll-out of that standard software functionality to geographic offices.

Best Practice: Cooperation between divisions is best enabled with a robust organizational change management (OCM) plan, which should be incorporated into the overall implementation plan.

Best Practice: Fully test interfaces with other systems as part of a comprehensive business, functional and integration-testing plan.  

Best Practice: Ensure a robust organizational change, training and skills migration plan for your internal IT group.

Eyad Sarah
by Eyad Sarah , IT Manager , GCC Electrical Testing Laboratory (GCC Lab)

On Client Side:

1. Top Management Commitment.

2. Clear and Achievable strategic goals.

3. Align Business Processes to ERP Standard Processes / Best Practices as much as possible.

4. Qualified and Committed Key Users who have well understanding of the Organization Business and Processes

 

On Provider Side:

1. High Qualified Project Management.

2. Use Proven Implementation Methodologies.

3. Excellent Communication Skills.

4. Consultants should be from various areas of business to provide subject matter expertise.

5. The core project team should be in the same location to aid in communication.

6. Qualified and Committed Key Users who have well understanding of the Organization Business and Processes

Loay Gadallah
by Loay Gadallah , Solution Designer / Technical Lead , NTG Clarity

- Industry Best Practices and Business Processes

- Centralized Database

- Good Customization

JAYESH PK
by JAYESH PK , Senior process Analyst , Infosys BPO Ltd

Process Automation- Simplify Process methods-High quality of outputs-easy to transfer process knowledge-increasing chance of process improvement-uniform in business deliverables-systematic approach

Mohammed Nizamuddin
by Mohammed Nizamuddin , Senior Systems Engineer (Unix, DevOps, CloudOps, Virtualization and Automation , Geidea Technologies

Three most crucial factors contributing to the success of any ERP system are mostly 

Higher Management's support & involvement,

Business Process & Project Management

Roll-out with accurate configuration.

Issam Awar
by Issam Awar , Executive Operation Manager , Food Channel & Co.

Finance and Accounting  department is the backbone for an organisation.  ERP on other hand is a tool that allows you to not only control your business operations but also allows you to define / forecast your business movements based on facts and data. 

Deleted user
by Deleted user

Before the commencement or consideration of any ERP, the first and foremost question should always be whether the top management or Board of Directors understand why there should be a change in the system (ERP). Are they 100% in for it? If not, however hard the team beneath tries, the story is never going to be successful. All other matters, as to Project Management, Data from legacy systems, change management, organizational change, costs, project timelines, etc., comes after this question has got a clear answer. If this answered then rest will fall in place, else never. That's why ERP, which is a business project, usually fails.

Sanjay Mawa
by Sanjay Mawa , Manager IT , Modern Steels Ltd.,

For ERP Implementation, first we should have the desired goal, defined output,  Based on the desired output minimum required inputs can be drawn easily.

Dedicated team members for the business operations to be incorporated in ERP

Defined time frame and devotion for implementation of the system.

Management acceptance of systems and changes to be incorporated in in he working procedures as per the  new ERP system.

Ashraf Elkamash
by Ashraf Elkamash , MIS Manager (Management Information Systems Manager) , Etronic

1- the top managment full support.

2- the well educated employees staff

3- the  mid. managment good follow up.

Vanessa Reyes
by Vanessa Reyes , ADMINISTRATIVE ASSISTANT , ELITE

- data accuracy

- centralised database

- define customer data and history

 

 

More Questions Like This