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What methods can you follow in order to cross-sell and up-sell to your customers?

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Question added by Salam Assi , Customer Service Officer , Etihad Bank
Date Posted: 2016/12/18
HAZEM ELMELIGI
by HAZEM ELMELIGI , Fleet stock Maintenance Manager (PDI/After Sales) , CARS24

By asking about customer needs that will satisfy him and draw this smile on his face immediately when he found all this needs included in our product and how much we care about watching this smile 

Jenncole Albayalde
by Jenncole Albayalde , Cashier Associate , Bench/ Suyen Corporation

for example if someone is looking for a product that is not available in your store try to give some products that is the same benefits what customer is looking for and up-sell it to a bigger so that customer can also save in expenses.

Rosemarie Santos
by Rosemarie Santos , Sales associate , M,H,Alshaya

Add on introduce the new and latest trend in the store  

Faiza Altaf
by Faiza Altaf , internee , the bank of punjab

we sell products and services to customers that enhance customer loyalty and increase relationship with forign departments ans sell products with reduce price.

 

chiamba afumboum glory
by chiamba afumboum glory , sales representative , Orange Cameroon

to cross sell or up sell a product  to our customers we reduce the cost of the product or increase the size of the product. this enhances client loyalty and drive revenue

Wael Mahrous
by Wael Mahrous , Asst. Excessive Manager AEM , Diyar Al Madinah

1- Building confidence and deeper relations with custmores 

2- Choosing time for up-selling

3- Clarify to the customer that they will got the best value for their money 

4- Provide some promotions or special discount for the regular clients  specially during customers personal events like anniversary date or birth date 

5-Touching customers needs

6- Up-selling value should't cross 25 % of the main value 

Mahmoud Zaher Tarakji
by Mahmoud Zaher Tarakji , مدير , أوال جاليري

Product quality -- Right price -- Quick Service b \\ before and after sale

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