What collect requirements?

• *Collect Requirements process involves: ◦ Determining, documenting, and managing stakeholders’ needs and requirements to meet project objectives ◦ Defining and managing customer expectations 

• *Tools and Techniques used: ◦ Interviews ◦ Focus groups ◦ Facilitated workshops ◦ Group creativity techniques ◦ Group decision-making techniques ◦ Questionnaires and surveys ◦ Observations ◦ Prototypes ◦ Benchmarking ◦ Context Diagrams ◦ Document Analysis