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What advantages do the customer service staffs have over their customers?

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Question added by Deleted user
Date Posted: 2016/12/28
Ashraf Metwally
by Ashraf Metwally , Warranty Operations Manager , Haji Husein Alireza

With continues training the customer service staff can improve their abilities to accommodate the customer even in the darkest situations, by strong product knowledge, interpersonal and negotiation skills customer handling would be quite easy 

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