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Communication is a core competency for all professionals. So, what are the ways and processes to improve communication in the workplace?

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Question added by Md Fazlur Rahman , Procurement Specialist , Engineering and Planning Consultants Ltd
Date Posted: 2017/01/17
Mohamed Magdy
by Mohamed Magdy , Business Development And Marketing Manager , ALWAN Powder Coating

Workplace communication improves worker productivity.

Research has shown that effective lateral and work group communication leads to an improvement in overall company performance. It has also been discovered that employees who were graded as highest in production had received the most effective communication from their superiors. For example, Gertrude works in engineering, and her prototypes of toys receive accolades. She is an effective communicator about her designs and how they will be played with in real life by kids. In addition, she receives specific guidance from her superiors, allowing her to create designs quickly and efficiently.

2. Workplace communication can increase employee job satisfaction.

Employees feel empowered if they are able to have upward communication. This type of communication is when information flows upward in an organization and usually consists of feedback. If bosses or managers are able to listen to employees and respond, this leads to an increase in employee job satisfaction.

In addition, employees are also happy if there is intense downward communication, which is information flowing down from superiors or managers to direct reports. Gertrude recently sent an email to her boss recommending that her department upgrade its design software. Her upward communication feedback was not just acknowledged but also acted upon, resulting in a very happy design team.

3. Workplace communication can also have a positive effect on absenteeism and turnover rates.

Communication flow is very important to workers. Employees have to feel secure that they are receiving truthful and updated information from superiors. They also want to have the ability to share ideas, thoughts and concerns within the company. Studies have shown that even after a layoff, companies that have excellent communication are able to retain the surviving employees.

Gertrude did survive a corporate merger and was very concerned about her future with the company. Her immediate managers communicated right away that she was a huge value to the organization and would be getting a promotion within the year. This ultimately provided Gertrude with a reason to fully commit to a new organizational structure.

Maher Ahmad
by Maher Ahmad , Head of Planning and Training Division , MOH

Thank you for the invitation.

Communication is not a core competency for all professionals, because some of them dose not have Communication skills.

Santhosh Nambiar PMP® MBA CICCM
by Santhosh Nambiar PMP® MBA CICCM , Operations & Client Relations Manager , Al Barari Firm Management LLC

An Effective communication plan should be in place and distributed among the team. the plan includes: the communication requirements depends the organizational structure, identify the major obstacles in communication and suggestions / remedy. Most importantly, recognize and understand the difference between the team at the work place and create appropriate message to communicate   

Rakesh Kumar Singh
by Rakesh Kumar Singh , Senior Manager - Supply Chain , Delhivery Pvt Ltd

We can encourage our clients and customer by our vast product knowledge. Which will give us confidence to promote our products and services.

osama faitor
by osama faitor , مدير فرع , المصرف الزراعي

Open indoor (closed offices)

Transparency in the work and distribute it as required

 

And holding workshops and meetings and regular meetings at work

Terrence Walmsley
by Terrence Walmsley , Owner , The Awesome Group of Companies

A very good question and hard to answer without using cliche responses. This is one of the two majors that can make or break a business. The other is 'relevant' training.

Communication can be via many forms as you would be aware, it's effective communication that is the hardest to design. I say design, simply because anyone can hold a meeting or send an email. However, if you do not know what you want up front before sending or holding these communication forums, then they are simply 'noise'.

Communication no matter the form of delivery needs to be purposeful, clear and concise.

Time engaged in meetings for the sake of having a meeting is wasted time. Always have a structured agenda and always assign deliverables to engage participants.

Omar Saad Ibrahem Alhamadani
by Omar Saad Ibrahem Alhamadani , Snr. HR & Finance Officer , Sarri Zawetta Company

Thanks

Well , in my opinion it comes through:

  • Unify the path of communication inside organization.
  • Make and organize a professional training for all levels inside organization for communication
  • Establish a strong system for formal and informal communication between organizations levels vertically and horizontally.

Nadeem Asghar
by Nadeem Asghar , Supply Chain Consultant/Trainer , Independent Practitioner

I believe that the issue has been very elaborately explained by my friends. I would like to add that techniques to improve workplace communication are not generic and wary from culture to culture.

Deleted user
by Deleted user

 

Communication is critical and core competency for a professional  

 

 

We need to understand that communication means, what is supposed to be understand should understand by the receiver.

 

As communication has four types VERBAL and NON- VERBAL (Basically known as body language), WRITTEN and VISUAL.

 

It’s usually taken that verbal communication is important but in actuality non-verbal communication plays a bigger role (more than 70% in fact).

 

Below mentioned activities can be done to improve overall communication at work place.

 

# Use written form of communication, like email, letters, memos etc.  

 

# USE Visual communication important work, projects can be more effective.

 

# Minimise verbal communication for work related communication.

 

# Organise training session on all four type of communication.

 

# Ensure physical fitness of employees, poor fitness and lousiness is a barrier of good communication.

 

# Ensure systematic and disciplined approach in the office area.

 

# Also ensure use of conference room, visitor room for any kindly of discussion.

 

Further steps can be taken by observing the work place ….

 

Khan Afroz Ali Khan
by Khan Afroz Ali Khan , Accounts Executive , Mulk Holdings FZC

communication should reach directly to the persons it is intended for and should be clear and precise. Informal communication should be minimized and formal communication channels should be reachable to all at all times.

Manzoor Alam
by Manzoor Alam , Director , 7th Sky Travel & Tourism Services (Pvt.) Limited

It could be improve through a practice e.g. sharpen skills through reading books, writing, and speaking. It also relate to your confidence too, as much as you practice your confidence will improve too!

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