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How important is loyalty for brands and companies and is it replaceable with experience?

if you are in a statue you  have to chose between both

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Question added by Deleted user
Date Posted: 2017/01/17
Amr Rachad
by Amr Rachad , Travel DIRECTOR , Rawahel Travel

loyal employees contribute extensively to the productivity of your business. They are able to create the value required to put your business on the path to success. Customers are always on the lookout for value and nothing else. So, when they find value in what you offer, then you assure repeat visits.

A large chunk of your company image originates from the products or services you offer. Your employees are the ones who produce the products and deliver services on your behalf. This means they carry your image squarely on their shoulders. To improve this image without spending a lot, try building loyalty in your employees.

One of the most critical components of your business success is customer satisfaction. The desire to experience exceptional value again always draws the customer back to your premises. Well, only loyal employees can provide exceptional value.

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