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Which one over rides the other, Excellent Customer Service VS Good Quality?

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Question added by Aya Fekry , Certified Professional Coach / Freelance , Perception Key
Date Posted: 2017/01/26
Fatjona Shehi
by Fatjona Shehi , Procurement & Commercial Specialist , Assaco Design Metal Constructions WLL

Good products keep costumers interested, but sales and after-sales services keeps them loyal

Ahmed  Abdel Moniem
by Ahmed Abdel Moniem , Reservation Agent , Ali baba Palace

Both are Essential and connected to the other

Rana El-Mahmoud
by Rana El-Mahmoud , Practice Manager , Thornbury Family Clinc

Good quality is one of the elements of Excellent customer service. I d say Excellent Customer Service. 

Maira Memon
by Maira Memon , Call Center Agent , GMB Rass Services Limited

Good quality needs no explanation and serves excellent support in sales.

Yolisa Zilwa
by Yolisa Zilwa , Founder And Managing Director , Jukwaa Expo

Good quality comes along with the relationship which has already built during the customer service stage. So, excellent customer service overrides a good quality.

Behnaz  Kalateh
by Behnaz Kalateh , Customer Service, Sales and Marketing , Voneco

a great service would surely prove a great quality which leads to a great experience 

اميره الشافعي
by اميره الشافعي , L&D Supervisor , Independent Food Company

Excellent Customer Service

Nino Ocampo
by Nino Ocampo , Assistant Restaurant Manager , MH Alshaya

Excellent Customer Service

Anthony Theodar
by Anthony Theodar , Customer Servicer Officer , Etihad Airways

Excellent Customer Service overrides a good quality, mainly customer service builds a relationship with a customer , good quality comes along with that relationship we build. 

ilyes benamane
by ilyes benamane , Sales Assistant , Ilyes's Nuts

I would say both are very important but good quality comes with Excellent Customer service because excellent customer service means you are working very hard to get it done at a high degree meaning you get Good quality as well.

fatima zohra kherzat
by fatima zohra kherzat , Data Entry Operator , zemzem

I believe that good customer service is what brings the customer

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