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We are talking on base of customers and beneficiaries, so you need to use usual channel for mass connection e.g.
- e-mails
- social media
- Radio
- outdoor ads
- newspaper
usually this sort of service interceptions are planned or already forecast ed. so we can inform customers through sms regarding outage durations or services interruptions. if these are unplanned then surely social media, fm radios , emails etc
Fully agree with the media choices as mentioned by Mr Omar Saad Ibrahem Alhamadan.
Thank you for invitation. I agree with experts answer & I looking forward new experts answer.
Straight forward with clear adequate information, along with the best closest alternative service using positive words.
Thank you for the invitation
Thank you for the valuable information and useful
I agree with Mr Omar and I like to add
formally you shouldn't inform that customers but you should tell them such as
we upgrade our system
we improve our quality of our service
I agree with our experts here. Thanks for inviting!
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