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As a manager, you are responsible overall management of the business including time keeping of the staff. You have one member of staff who often comes late, what action would you take and why?
I use the V.W.D approach.
*Verbal Warning
*Written Warning
*Dismissal.
By the time I have got to this stage I have probably 'quietly' spoken to them on a number of occasions, you know, the 'do me a favour and get in on time' type of chat. We all turn a blind eye from time to time but in the end, if you have no respect for me and what I am trying to do for you, have no respect for yourself, or your job and think that a warm duvet is a better option. V.W.D !!
You don't have time for me, I don't have time to keep discussing it with you, but I do have time to employ someone else who can get in on time.
Verbal,written, suspended for3days,dismissal are good to use. But my idea is i cut his/her hours and reward those hours to other employees that is on time and work hard. No one like his/her hours cut short.
Train him/her, direct, train by example, and reward him/her when he/she make a progress.
Coaching and mentoring is the answer. Place yourself in a position to be the mentor for that person rather than just be his his boss, and from there you can know more about the reasons for this problem, and advise him for solutions. In case that does not work, then traditional management will be the case.
Either3 warnings and he loses his job or if everything else about him is good, it's just he cant get out of bed. Help him, call him in good time before he is due into work, arrange others around him who live close by to knock on his door or share a lift - just be careful of favoutism with over staff.
You could also place him in a lower position/grade until he proves to everyone that he has overcome his lateness and promote him back to his old position if still avaialble when you are satisfied with him.
As this starts to take place, I will work on understanding their resons and work with HR to solve the problems which we can solve in order to help them be on-time. If we can't get them to improve their attendance, I will implement the related HR policies and start planning to replace them.
Actually there are many approaches to consider, it may be personal or by policies. Since he/she was your staff, you can talk to him/her immediately about being always late, or about his/her tardiness - this is the casual thing to do. Another, is if you dont want it to pe personal, you can always warn him/her thru email, indicating the same above. if the above is not yet effective, direct this person to the human resources, for finality of action. I guess, the HR Manager, have all the privlelge to discuss to the employess what are the policy of being late, the reprimands, sanctions etc.
