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What I have learned over time is that problems do not have timing to occur, their nature, timing and extent is unknown when communicated at first.
It is how one handles / attends them is what makes them a MASTER.
Our control over emotions and attitude is what makes a good problem solver.
I believe one should not make commotion and should first look at what has happened, what is the cause and how can solution be provided, the main ingredient is CALMNESS. If you are not calm, you will not be able to think rationally.
Calm mind opens ways for solution, while confused mind increases work and destroys relationships.
It depends on the problem,some problems are unexpecte.you have to relax and be calm.
focus on the future,think about the solution and act intelligently.
1. Focus on the future.
2. Think about the solution.
3. Look for the good.
4. Seek the lesson.
It all depending upon the situation on ground however, but commonly with coolness and calmly to over come the situation with corrective actions to resolve the problem within shortest possible time.
Having problems in your life can feel overwhelming and it may be that the last thing you want to do is face them. Fortunately though, dealing and coping with problems is a well-studied area and there are many cognitive, emotional, and behavioural steps that can be taken to effectively face your problems head on.
Accepting and Understanding the Problem
Acknowledge the problem.
Avoid catastrophizing
Think of the origin of the problem
Put things into perspective
Embrace the challenge.
Write your problem down.
Talk about the problem.
Embrace your feelings.
See a counselor.
Research the problem
Seek out an expert.
Look to others who solved your problem
Brainstorm solutions.
Evaluate your solutions
Put your plan into action
I strongly believe you can resolve any issue/s by working together. As you always heard when you stuck "There is a big brother in the room "who can assist you on the issue. I strongly believe if your communication skills are extra ordinary like, I m gonna give you each words which you can elaborate and surely can understand after reading all that which are ; Listening carefully,2- Nonverbal communication,3- clarity and concision,4- Friendliness,5- Confidence,6- Empathy,7- Open-Mindedness,8- Respect,9- Feed back, and- Picking the right medium. You simply rock! As you also know, Great minds think alike.
I think, I explain it in short and added all vital things which you use and can become a solid solution provider. Let me know, how do you like it? Thank you for asking me this question.
This depend on the type of problem, but the best way to solve any problem is to keep calm and analyze the situation. There is no such problem which cannot be solve however we can say that sometime its not possible to fix thing 100% but at least if we put our best we can make the best possible output of the situation. Now this process will not only help in the current situation but it will also help you in future that how to cope with such situation and what are the best possible way to fix it.
Avoid Panic. Analyze the situation, business impact, identify the key stakeholders for the impacted area, follow the Standard Operating Procedure, get the right teams to the table, focus on restoring normalcy (even if it is with limited capabilities) which will cut down the noise, in parallel put to-gether the core team (FIX-IT) and chalk out a plan to fully restore normalcy, keep communication channels open to key stake holders and impacted user with regular updates. Publish a restore plan and work towards approvals and executing of the plan to restore normalcy.
Understanding the Problem
Make action Plan
Resolve the problem with the means availble