Register now or log in to join your professional community.
Supply chain KPIs
When measuring the effectiveness and cost of your supply chain you will need to set up and monitor KPIs which give visibility of cross functional activity as well as those which apply to individual supply chain components. Later in this e-Class we’ll look at some examples of functional and cross functional KPIs. Broadly speaking though, the following areas are those where KPIs will be necessary:
Cross functional KPIs are likely to provide snapshots of the following end to end performance factors:
- Forecast accuracy, BIAS, Stock coverage and supply chain cost
- Customer Service Level (OTIF)
- Lead time accuracy
Délais de livraison
Qualité
Satisfaction client
Économies d’échelles
The most significant indicator in the supply chain network is the profitability you made across all the supply chain stages. After that it comes the other indicators like the time, response level and satisfaction level