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IT Service Continuity Management (or ITSCM) ensures that IT services run at a minimum agreed service level. This can be provided by foreseing and managing risks, as well as planning and documenting recovery measures in case of extremes, like a disaster for example.
IT Service Continuity is usually tied with Business Continuity, hence the purpose of IT Service Continuity Management is to alwats provide an accepted level of continued IT operations, which in turn support and ensure Business Continuity as well.
The main aim and objective of IT Service Continuity Management is to maintain the continuation of the services by managing risks.it can support business continuity of the organization or can be a part of business continuity.
IT Service Continuity Management (ITSCM) ensures that the IT service provider can always provide minimum agreed Service Levels, by reducing the risk from disaster events to an acceptable level and planning for the recovery of IT services.
It's purpose is to support the organisation's overall business continuity management by ensuring that the service providers can provide minimum acceptable level of operations and service levels in case of a disaster.
