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What is your hardest task as a Customer Service Representative?

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Question added by Audrey San Gabriel , Moderator , Bayt.com
Date Posted: 2017/03/10
John Mories Macalinao
by John Mories Macalinao , Housekeeper , HRH King Salman bin Abdullaziz Palace

Dealing with hard-headed and close-minded customers are the hardest part for me...thanks for the invitation.

Joe Seychell
by Joe Seychell , head of IT , Pinnacle Investment

To tell a customer that inviting me out for dinner is a step too far - without offending them, or loosing their custom....

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