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Should companies charge the cost to representatives, in revenue loss due to misquoting a customer?

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Question added by Audrey San Gabriel , Moderator , Bayt.com
Date Posted: 2017/03/10
Paritossh Kumar Thakur
by Paritossh Kumar Thakur , Packaging Manager , Hanoon Oil Factory

No. This is not exactly required but root cause analysis must be done for misquoting and to be trained accordingly.

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