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Is technicality important in giving customer service?

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Question added by Audrey San Gabriel , Moderator , Bayt.com
Date Posted: 2017/03/10
Teresita Ramirez
by Teresita Ramirez , Administrative Liaison , Nail studio

yes of course, being honest to clients will gain more trust and will have a customer loyalty

MARY GRACE ALMOROTO
by MARY GRACE ALMOROTO , SALES COORDINATOR (GCC SOUK & RETAIL) , GYMA FOOD INDUSTRIES LLC

YES...AS LONG AS IT CAN HELP IN GIVING THE CUSTOMER THE EXCELLENT CUSTOMER SERVICE.

saleh Abdu
by saleh Abdu , Administrative Officer , Fawaz A Alhokair & Co.

Sure, that is system. It is excelling the language of the customer service. 

Prince Vasudeva
by Prince Vasudeva , Reliance Communication FA

Yes, it should be in customer service.

Suraj Singh Negi
by Suraj Singh Negi , Assistant Manager , Iffco tokio general insurance co ltd

Yes, Your sound knowledge about the product helps in giving customer service/satisfication.

Omkar Nath Trivedi
by Omkar Nath Trivedi , Zonal Business Manager , Meyer Organics

Yes, certainly it helps in taking correct decisions in taking care of customers needs.So it builds confidence if one is technically sound in the respective field.

Mohammed Al Ghamry
by Mohammed Al Ghamry , Sales & Business Development Manager , GSHK Solar

Yes, every information and knowledge, be it technical or not, is significant to deliver an excellent customer service. The more you are well versed about the service you offer the more satisfied the client will be.

Gray Muganyi
by Gray Muganyi , warehouse worker , Delta Beverages Chibuku Super plant

YES.......AS LONG AS IT ADDS TO CUSTOMER SATISFACTION

Mohd  Danish
by Mohd Danish , Cashier , lami medical

Yes technology helps to solve customer's problem in customer service

RAMARSELVAM RAMAKRISHNAN
by RAMARSELVAM RAMAKRISHNAN , ENGINEER FIELD SERVICE DIESEL ENGINES AND GENERATORS , AL ABRA DIESEL MACHINES REP L.L.C

YES IT WILL MAKE THE BEST IMPRESSION AGAINST THE PRODUCTS TO PEOPLE

sahul hameed
by sahul hameed , Material Expeditor , Saudi Aramco oil and gas

i am very softly deal with customers

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