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How we can evaluate the performance of customer service physically ?

CSE steps

Performance Center Service Continuity Customer Service
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Question added by Ali Darwish , Sales Manager , u mark co. electrical & electronics appliances
Date Posted: 2017/03/11
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MOHAMAD SAYEED
by MOHAMAD SAYEED , Sales Supervisor , Al kabeer group

It can be evaluated as:

- Quick response to the queries.

- Problem Solving.

- Keep record of services

- Availability of service 24/7

- Trust and Loyalty

 

 

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