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Why is nationality one of the factors to be considered when hiring for a CSR?

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Question added by Audrey San Gabriel , Moderator , Bayt.com
Date Posted: 2017/03/11
Ahmed Mohamed Ayesh Sarkhi
by Ahmed Mohamed Ayesh Sarkhi , Shared Services Supervisor , Saudi Musheera Co. Ltd.

that dependent on which kind of your customer 

Ex: around 80% from ur customer from Arab nationality so u should be select arab staff on sales

if it from asia so hiring from there

 

Ahmed Fawzy
by Ahmed Fawzy , HR Manager , Sleepless Diligent Services.

some times because of language and accent , some times because of customers mentality, some times because of manager nationality :)  

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