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What really makes a good customer service tools or the staff involved with the customer?

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Question added by wael shahin , Team Leader Tharwa Team , Al Hilal Bank
Date Posted: 2017/03/20
Bernd Siffling
by Bernd Siffling , Head of Parts Logistics Middle East & Egypt , Daimler Middle East

Be authentic and simply care! With a little bit of a human touch you can make the difference and keep your customers coming back because of you!

 

Mohammad AlSukkar
by Mohammad AlSukkar , Senior Operation consultant , Kasbee holding

it is not about tools, it is about passion, first a passion to help the customer and win her/his satisfaction, the tools are just tools to make you reach that target faster.

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