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I think that the most important aspect of customer service is satisfying the customer needs, because that's what will lead the company to progress and have a good reputation
The most important aspect of customer service to fulfill the promises given to them.
because the relation between Company and Customers depend on goods and services that providing to them In addition to honesty in quality, price and time and whenever this relationship is sincere Whenever they are able to earn their trust and loyalty.
Regards
Two aspects:
Customer satisfaction: through indentification of the customer needs and relevantly satisfying them
Going the extra mile: doing above average activities to achieve customer loyalty and differentiate from competitors
Service. I think that is the most important thing about Customer Service. Good Service and Good service personnel would mean great things to a company. Because that is what Customer Service is all about, giving the best service to our customers.
thanks for the invitation!
Agree with Mr. Ahmed answer
keeping their promises.
but to be honest it is not their faults, it's the retail manager and the delivery boy too
customer interface organisations use differents chanel to intereact with their customers, the choice of how anorganisations or a customer chooses to intereact will be infuence by the activitty that is taking place .when an organisatiion handles a large number of incoming phone callls they will be directed through a central call centree. Organisations may also choose to use the phone when they need to communicate with their customer or clients.
Customer has to be made happy, I offer the utilitarianism needed to bring that;
-Price the merchandise is offered at.
-Ease of receiving of the items bought either through inventory availability or freight speed and security.
a good listner
problem solver
quick response
Listening to customer query and giving the assurance to resolve as soon as under policies.
I'ts the customer satisfaction, of course you want you customer to be satisfied on what they need for them to keep on coming back.
No Customer can be 100% satisfied but we should do our best to acheive it.
