Start networking and exchanging professional insights

Register now or log in to join your professional community.

Follow

How do you encourage new customers to come back and start buying regularly from you?

user-image
Question added by Shukri Ibrahim , Administration Officer , Rezayat Company Ltd
Date Posted: 2017/03/26
Deleted user
by Deleted user

 

The most important part of encouraging return sales is to give your customers something to come back by making sure that your service or product is up to scratch . Also, you should build a good relationship with your customers by making them feel that you are paying them special, personal attention. Another great way to encourage customers back to your business is to incentivize them loyalty cards and deals that offer discounts and special offers. Finally, you should handle complaints and negative feedback as bad customer service can be a huge black mark against a business.

 

Mayorran Sivanantharaajan
by Mayorran Sivanantharaajan , Business Development Manager , RN Solutions Pvt Ltd

First off, you need to know you product that your selling in and out. Secondly, always be pleasant, energetic and more over a good listener. While you escort your customers in your showroom, try to have good relevant conversation with them, which would lead them to open up and be friendly. Say a story or two. Create that personal bond with every walk in customer. Serve them well. Give a warm and good farewell when they leave the store which will surely make them come back and also they will for sure recommend your business to all their network. Word of mouth has alot of power in running a business.

More Questions Like This