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What's the worst thing that can happen in terms of logistics when you're procuring equipment? How can you solve this issue?

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Question added by Deleted user
Date Posted: 2017/03/26
Syed Zeeshan Faheem
by Syed Zeeshan Faheem , Supply Chain Director , VAMED Middle East Healthcare Consulting

Delayed Shipment, missing in transit, damaged shipment on arrival, wrong HS Code on docs for which shipment get stuck at customs, discrepancies in shipping documents, if it is LC on sight then you might receive container full load of bananas instead of equipment :) 

Ruslan Yussupov
by Ruslan Yussupov , Procurement Project Coordinator (EPC) , Bonatti SpA

The worst things during logistics processes when you are procuring equipment are:

1) Bad quality of the equipment;

2) Lost quantity and damage;

 

I think better to resolve this issue since the beginning and rest responsibility on to the vendor side on the basis of contract terms. In case if you are not sure that supplier will release acceptable   quality of equipment you have to think about arranging of inspection at collection point (which has to be included in to amount of the contract of course). Inspection report signed from both sides will be helpful upon delivery of equipment to the destination point.

Lost qty and damage are the things which more difficult to control but you still can use such tools as insurance, delivery terms on responsibility of supplier and payment terms.

The above worst things are most dangerous as per my opinion, but I agree with other participants that there is a lot of “hidden pitfalls” ))) 

 

Antoin Morrien
by Antoin Morrien , Global Logistics / Supply Chain / HSSE Management , Shell

Insufficient time spend in technical specifications of equipment to be procured, resulting in down time for client or own processes. Solution, ensure people understand the process of supply chain, procurement and necessity of verification prior order. Set up proper MS to ensure people understand the impact of a good MS or SAP system. 

ALI AKBAR KODAPPANA
by ALI AKBAR KODAPPANA , General Manager , NASCO MOTORS

Buying locally will be expensive, and purchase from abroad will be high risk of shipment clearance nowadays. Preferabily low qty will be purchase it locally is a better solution. Big orders must be purchase from manufacturer with pre-caution.

Mohammed Yousef Oravampurath
by Mohammed Yousef Oravampurath , Sales Coordinator , Al Hayat Building Materials /IKK GROUP

The worst thing will be subject to the personal experience.

my worst experience was the material i ordered was lost by shipper by an accident. thus our company committed to pay delay penalty at work site. the financial loss was solved thru insurance. but it was affected badly on the prestige of the company, however, covered by future support and treatment.

Deleted user
by Deleted user

1) Goods damage

2) Any types of delays

Ali Abdelrahim Mohammed Marzoug
by Ali Abdelrahim Mohammed Marzoug , Coordinator/ Procurement Committee , World Vision International

With respects of all above, There are three principles if they are missing in the procurements process can be very worst in any stage, and these principles are

1- Fairness

2-Competitiveness

3- Transparency.

Also non clear Purchase Request, not show clearly (specification, quantity, time of delivery and other requirement), it takes procurements process to worst case and any step of the process.

Deleted user
by Deleted user

Good day

a summary of all what has been said above:

- loss of quantities

- damages physical

- bad quality

- Delayed Shipments

- Unavailability of proper transportation mean

- Force majeur  situation

- Loss of documentation

- Error in documentation

- shipment delay, damaged shipment, partial shipment, clearance delay from port/customs

- Bad procurement strategy

to my understanding and generally what I have seen in my professional  career all are correct and many other situations could be added take into a serious consideration those factors which have 60% probability to happen during the procurement life cycle. according to statistics 90 % of the companies do not consider risks in their procurement and logistics. have a clear policy and procedures to manage risks in procurement how to mitigate risks.

and some risks cannot be eliminated but a contingency plan to be prepared as plan B and an amount of money to cover losses or to take into considerations all delays in your schedule. in procurement we cannot be optimists but conservatives and a strong  follow up plan.

the worst are those events that can affect time, cost and the scope consequently the quality. any risk that its probability is high and not accepted by the stakeholders and not enough managed in the schedule of work.

 

Micheline Bou Chaaya Ayoub
by Micheline Bou Chaaya Ayoub , Sales Administration & Contract Manager , Alfa Laval Middle East Ltd

-Marine Insurance should be covered as per contractually agreed delivery incoterms. -The supplier should attend when customer opens the packages at site to witness if there's any damage to the items. - Warranty certificate for any damages exculding wear and tear of the items. - Performance bank guarantee to be utilized in case the supplier has not fulfilled as per the agreed terms. - if there's delay in delivery, the supplier has to pay to the customer the agreed liquidated damages which is to be considered as a sole remedy for such delay. - if the customer proved that the main damage of the equipment is due to supplier's gross negligence, the customer can claim from the supplier 100% of the contract value as maximum liability.

Jaiprakash Sheth
by Jaiprakash Sheth , Senior Electrical c Engineer , SAUDI ARAMCO

e worst things during logistics processes when you are procuring equipment are:

1) Bad quality of the equipment;

2) Lost quantity and damage;

 

I think better to resolve this issue since the beginning and rest responsibility on to the vendor side on the basis of contract terms. In case if you are not sure that supplier will release acceptable   quality of equipment you have to think about arranging of inspection at collection point (which has to be included in to amount of the contract of course).

Mehiden Mahdi
by Mehiden Mahdi , Regional Demand/Supply Planner - Central Engineering , Etisalat

The worst thing is delay in items from the suppliers, which will lead to shortages. The main way to avoid this is to have truest been you and the suppliers and to provide them with forecast ahead of time. all shortages/delays are not always the suppliers fault, it also can be due to the time it takes to get the PO issued to the suppliers(lengthy approval process).

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