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What skills do you need to be a good manager?

  • Setting your sights on management level is a good way to ensure your career develops. Find out what skills you'll need to get to prove you're management material.
  • Good organisation.
  • Good time management.
  • Interpersonal and relationship-building skills.
  • Delegation.
  • Forward-planning and strategy.
  • Communication. 
  • Problem-solving.

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Question added by Muhammad Aslam , Sales and Marketing Manager/Merchandiser/Digital/Social Media Marketing Manager , NEEDO SPORTS Industries
Date Posted: 2017/03/26
Omar Saad Ibrahem Alhamadani
by Omar Saad Ibrahem Alhamadani , Snr. HR & Finance Officer , Sarri Zawetta Company

Thanks

I support your points and I would add:

  • Creative.
  • Ability to learn more and more even s-he is manager.
  • Ability to open his -her mind to others even those who have low culture and less experience.
  • Ability to create new ideas and chances.
  • Well organized.
  • Optimist.
  • Ability to build strong teams.

Ahmed MOHAMMED MOHAMMED AHMED EWIDA EWIDA
by Ahmed MOHAMMED MOHAMMED AHMED EWIDA EWIDA , senoir sales , alshaya company

 A management expert by the name of Charles Gibbon described the key elements of a quality manager as follows:

"1. Possess well-defined goals.

2. Be able to allocate resources according to priorities.

3. Be able to make decisions, act upon them, and accept responsibility for them.

4. Be willing to compromise.

5. Be able to delegate and to depend on subordinates.

6. Be self-motivated and self-controlled.

7. Be able to organize, plan, and communicate for effective use of resources.

8. Maintain good relationships with others.

9. Possess emotional maturity and the internal resources to cope with frustration, disappointment, and stress.

10. Be able to appraise oneself and one's performance objectively, to admit to being wrong.

11. Expect that one will keep on growing, improve one's performance, and continue to develop." (Person 1983, p.334)

But just keep in mind the following points and you should do well:

  1. If not in survival-mode, a manager should avoid creating hierarchies in an organisation as this will only create inferiority and superiority complexes in people after a while and will reduce the full potential of everyone.
  2. Consistency in behaviour is an important characteristic of a good manager.
  3. Managers should perform their work exactly as they preach to others. This is all part of consistency. As Marion Nicolson, managing director of the Australian firm Library Locums, said: "Our philisophy is simple - we treat people with respect and do what we say we'll do."
  4. Managers should be friendly and approachable.
  5. Communicate with everyone regularly and when it is necessary.
  6. Managers should support their staff through praise, encouragement and improving the work environment.
  7. Managers should be leaders. They must have creativity and not just the practical skills to solve problems.
  8. Managers should have the ability to confidently and appropriately direct others to work if they have not yet actualised and reached the level of being self-managed.
  9. It is claimed that internal customers should never crack under pressure from others. This is the robotic view of management. The human view of management is that people are allowed to express their emotions and views. It is the job of a manager to look for these situations and to talk to staff as early as possible to understand why and resolve them before the emotions reach a level that can affect external customers. Similarly, the reverse is true: look for situations where external customers may find themselves under stress or become frustrated, talk to these customers, listen to them, and resolve the problems for things the manager has control over.
  10. Remember when things go wrong, everyone is responsible, not just staff, but also management. Everyone must work together. Sacking people is not the way to solve problems. It should be seen as a last resort.
  11. The people who must improve the situation is everyone. We are all the solution to our proble

Farouq Akilah
by Farouq Akilah , Purchasing manager , Halwani Bros. Co.

In addition to the mentioned skills:

- team building skill.

- team development.

- producers and process development skill.

- decision making skill.

- team motivating skills.

 

Nadjib RABAHI
by Nadjib RABAHI , Freelancer , My own account

  1. Analytic thinking
  2. Positive thinking
  3. Communications skills
  4. Self managemen
  5. Time management skills
  6. Probelm solving skills
  7. Decision making skills
  8. Organizational skills
  9. Self motivation
  10. Convincing
  11. Self confidence
  12. Computer skills
  13. Persuasion skills
  14. Stess management
  15. Punctuality
  16. Motivation
  17. Animation
  18. Negotiation
  19. Training
  20. Coaching
  21. Delegation

DR MD ANWAR HOSSAIN
by DR MD ANWAR HOSSAIN , Moderator , bayt.com

Thank you. I agree with you & included some points are given below.

Good organisation

The manager is responsible for organising their department, implementing processes and guides and outlining what needs doing.

Good time management

Managers are often expected to complete work to deadlines. They must therefore manage the time of their teams and themselves and prioritise work so that projects are completed to deadline.

Interpersonal and relationship-building skills

Managers work closely with people in their team, assigning them work and ensuring they get appropriate training to do their jobs. As well as keeping staff motivated, they are also responsible for hiring and firing them. In order to do all of this, managers must be approachable, compassionate, diplomatic and have good communication skills to listen to and reward their staff.

Delegation

Sometimes it’s tempting to do a job yourself because it’s quicker than explaining it to someone else. However, managers should learn to delegate work where necessary to share responsibility and accountability.

Forward-planning and strategy

The manager puts the strategy in place to achieve the team’s vision and missions. To do this they must be able to plan ahead and look at the bigger picture.

CommunicationManagers are the main line of contact between the frontline staff, senior management and clients. They are responsible for keeping everybody informed.

Problem-solving

Managers may encounter problems in their work. They have to be able to think on their feet and solve problems as soon as they happen. To do this they will need to be experts in their field and be able to remain calm and focused while they come up with solutions.

Administrative and financial skills

Managers will usually be expected to set budgets, manage them and carry out other admin such as writing reports. For this, they will need good numeracy, literacy and computer literacy skills.

Leadership

Being a leader involves persuading others to follow the direction you want to go in. As such managers lead by example, have reasonable expectations of their staff and are excellent persuaders.

Ashraf E. Mahmoud (PhD)
by Ashraf E. Mahmoud (PhD) , University Lecturer, Freelancer Consultant and Trainer for Int'l Business & Banking TF. , FreeLancer

Thanks for invitation,

Of course all you have already mentioned in your comment, in addition to what our colleagues have already provided on their replies are very important and needed skills for any good manager i.e in a very precise wording, a good manager who can effectively and efficiently the institution's available resources via:

1- Planning.

2- Organizing.

3- Supervising and following up.

4- Controlling and correcting.

In order to Maximizing the the institution's Return Of Equity " R.O.E".

Junaidullah Baig
by Junaidullah Baig , Executive Secretary , ICAD - Innovative Contractors for Advanced Dimensions

I addition to the above mentioned skills that have been rightly conveyed, I would put it in a nut shell to say "To create Leaders".

Arlene Ondez
by Arlene Ondez , Registered General Nurse , Home care center(contract of service at First Dental Center Doha)

Greetings, One must have a very good DECISION-making skills.It is in this skills that you can lead and manage your team effectively.And in times of crisis your team will look up to you for a solution.It is in this skills also that you can lead and manage your team fairly. And also must have a knowledge of management process.

Obaid ur Rehman
by Obaid ur Rehman , HR Executive , Al Bahr Al Arabi Marine Engineering Services

To create and make new managers. Communication, quality &  results orientation and to let the talent come forward can make you an awesome manager.

Emmanuel Wamweta
by Emmanuel Wamweta , production supervisor , Tembo Steel Rolling

I fully agree with my colleagues' submissions here, they're are excellent & point in the right direction. Thanks for the invitation

محمد الموجي
by محمد الموجي , القائم بمهام النائب الإداري - منسق شؤون الطلاب , مؤسسة تعليمية تابعة لوزارة التعليم والتعليم العالي

Forward-planning and strategy

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