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How to handle a bi-polar client?

How to handle a bi-polar client

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Question added by darna alub , Customer Service
Date Posted: 2017/04/04
Rosemary Marcell
by Rosemary Marcell , boss , self

Although popular sentiment driven by reality tv and afternoon chat shows like Dr. Phil, Oprah, Sally Jesse Raphael, and Phil Donahue compel some to make quasi - informed medical determinations, you should probably not do so.

 

First, characterizing others is a default posturing stance indicating an unwillingness to accept difference.

 

Second, in all likelihood, you are not in  a position to make a determination about someone else's state of health given the limited nature and scope of a client / servicer relationship.  

 

Third, successful and busy people spend their time making situations better for everyone rather than characterizing others with entrenched medical terminology intended to operate as a "stunner label" in order to suppress stronger, more dominant personalities in non-combative social interaction  settings.  

 

Fourth, assuming you are a medical servant with a license to make determinations about people that have assented to seek professional help, those people who voluntarily accept a medical designation about their physical or mental health by a certified professional board member, you are bound not to disclose private information even indirectly in a public format online.   

 

Medical professionals with waivers to disclose voluntary patient details indirectly could do so only to the extent necessary for purposes of treating their patients or 'clients' direct needs.  

 

Bayt.com Specialities is not aligned with a secure medical practice industry positing board and therefore it is an inappropriate setting to commence a topic on medical conditions about others without reasonable consent or otherwise. 

 

darna alub
by darna alub , Customer Service

Hi Ms. Marcell,

 

Thank you for the very good answer. I think  I have put a wrong question. I have a client who's always keep on shouting without valid reason saying a bad words and then after a minute the person change her mind and act like a saint. How to treat a person/client like that?Thanks.

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