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While in business concern you have two avenue where you interact with your customer through indoor visits of customer; Indoor interaction is limited to premises/meetings and here you have sole opportunity to influence your customer by rendering service beyond all expectation of your addresses/patrons or customers.Actually you cultivate a sense in your customer in office and premises where you satisfy them(customers) who due to your personalized service become addict of the Managerial behaviors you extend thus you create an ecstasy.Although you are here in your office and have limited approach writ large within premises.
But other most important avenue of wining more and more customers is the opportunity where you interact not only customers but also others perspective clientage when you are meeting people in Market i.e outdoor premises. While outdoor you have large amount of opportunities to impress upon public meeting you and availing your good humor,personality and impressive attitude reflected in your vivid co-operative temperament and in this way your personality and impression attract all those who are waiting just your gesture.
I think outdoor contacting with business community and target public group should be included in the timetable of all sale staff in order to know the demands of public/perspective customers but it also enable you good chance to visit those who for some distasteful attitude of your staff has relinquished availing your business.Rather each Manager must take our the list of good customers who once kept good account and dealing with your concern and now,since long has server relations with you.Its most necessary to contact them ask them for their leaving and try to assuage them and bring them back into your business fold.
Customer Service skill are very importance and relevant to our daily dealings. Just like your daily interaction with all kind of customer, you have to deal with all kind of people cutting across various specter of life - religious, family and other social affiliation. We are able to build strong relationship by being good listeners and you know how better to communicate with the different people you come across from the experience of the wide exposure to different mindset and exposure at work. This is much more greater when no situation put you off balance because of the level of calmness you exhibit when faced with what others might categorize as a crisis situation.
while providing customer service you must be positive always and smiling. I make sure to be very patient to representatives.
The best consumer service or care will retain customers, bring in new customers through referrals from existing customers which will eventually increase sales of goods and services. hence more profits and better services.
While providing customer service you must be always positive, always smiling and focused about the customer's needs. So in this way I feel like I am becoming a happier person, I forget about myself and I get oriented to have a great outcome in any situation. Working with people has a great impact in my life and it cheers me up.
Customer Service is not a only job, but it is also a self grooming activities a person who doing this job is having a friendly nature, why
a customer service officer got trained to speck in polite way
a customer service officer learn every new thing of a new product his company launch
a customer service officer is always having helping and friend approach towards people
In terms of applying all the types of customers have been dealt with with the real people and exposure to all those types outside the work place, which is the greatest benefit out of this job, dealing with all kind of people, gaining a massive wide exposure to different mindsets and developing amazing communication skills with your circle of influence.
Thank you for your kind invitation: I agree with the answer
SAFDER MUNIR.
i have the ability to satisfied the customers through the awareness.
with kindness and respect, your external customers are more likely to be treated the same way.
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