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The customer is saying you’re taking too long to solve the issue, what should you do?

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Question added by Deleted user
Date Posted: 2017/04/18
Mirza Mohammad Mubeen Zia
by Mirza Mohammad Mubeen Zia , Call Center Manager , Yas Marina Circuit

Firstly, apologise and provide a reason for delaying you solving this issue. engage your customer with speech and talk about exciting products and offers you have. 

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