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In health claim, the processors make mistakes because of the company's instant changes in business rule. As a team lead, how can you handle this?

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Question added by Deleted user
Date Posted: 2017/04/24
Deleted user
by Deleted user

I assume you refer to the (inherent risk). Which is basically mistakes done by others unintentionally that lead to another mistake done underwriters. 

Unfortunately, this is a risk companies retain due to various factors, but, depending on the size of the company, external auditors sometimes catch those mistakes and correct them. 

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