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An organisation works hard to manage customer expectations. Why is this important?

Customer Interface Customer Research Customer Service Customer Experience Management
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Question added by Shukri Ibrahim , Administration Officer , Rezayat Company Ltd
Date Posted: 2017/05/10
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saleh Abdu
by saleh Abdu , Administrative Officer , Fawaz A Alhokair & Co.

Because the customer is the source of your profit and profit comes when the customer finds the company up to his expectation.

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