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The hospitality industry is all about giving extraordinary service. Without training people have little confidence, are less productive, and service suffers. Training, and ongoing learning, is NOT a lifestyle option but a LIFELONG necessity.
Training is the milestone for every industry especially hospitality, as hospitality is mainly based on customer experience and satisfaction, and training is what prepares trainees to have the required skills to do their job efficiently and deliver the service that meets quality standards. Training provides trainees with product knowledge and enhance their professional skills that make well prepared to do their job promptly.
