Whats is the most important training to provide to the food & beverages staff?

For me the most important training for F&B service staff is their customer service skills. There's nothing more memorable than being treated special. Second is the food knowledge in order for them to recommend and give suggestions.

• Hospitality
• Team Building
• Team work

• To be friendly and helpful to the guest.
• Body Language.
• Staff appearance & hygiene.
• Positive attitude & negative attitude.
• How to prepare a table.
• Table setup (breakfast - lunch - dinner).
• Side station Mise-en-place. 
• How to carry (food - beverage) tray.
• Greeting & seating guest.

• Guest treatment.
• How to handle each piece of equipment in the safest and most hygienic fashion ensuring the security of both the equipment and our guests.
• The Cupboard and Shelves have to be kept clean everyday to follow the Hygiene & Safety Standards.