What ways I can use to get the customer's feedback about the sales experience that we provided?

JUST ASK THE RIGHT QUESTIONS; examples of which can be:

1. Is this what / how you expected?

2. Do you feel the difference?

3. Are you happy with your choice? or Our proposal / recommendation?

4. Have we solved this problem for you?

5. Would you recommend us to others in your field?

6. Was I to your expectations?

7. Can I serve you in other areas?

8. Do you not see how you ended up SAVING more on your application costs by end of the month...

Remember Lana: I am speaking from my own experience in the Paints field... You may wish to alter your answers to suite the trade you belong to :-))

It is possible by asking him in a polite manner about his suggestions for developing a presentation method for his offer or service

Or give a form for a full opinion on what was presented to him clearly and honestly

Call the customer and ask about the experience . 

I think the best way to get the customer's feed back about the sales experience is to have a HEALTH CHECK.Once you sell your stuff,keep a track and follow up with the customer on a regular basis say once in a week or atleast once in a month.This will make the customer feel that they are very important to you and that feeling is what every customer wants and they will stay with you for longer period.Futher more they will give you future business and leads. SO by doing this you get two benefits.CUSTOMER RETENTION and FUTURE REFERENCE

Hello there,

Have a coordinator call the customer after the meeting to get a genuine feedback on the experience or an email could be sent after the meeting or the next day featuring a customer feedback form.

I believe a general email to the client after the meeting with a courtesy call would hold more weightage. He/she would definitely appreciate a feedback call.

 

Thank you very much , I think by applying questionaire method in a random sample of your customers will get good result .

Best wishes

You can also get feedback, comments, opinions, complains on Social media pages by opening an account.

1. Using and distributing to customers questionaires containing the questions listed by Mr. Eshan Banat. 2. Suggestion boxes. 3. Cold calling to inquire into product or service performance and service delivery. 4. Emailing and mail replies. 5. Proactive engagement on blogs and social media sites. Thanx for the invitation

You may prepare a customized Service Journal / Feedback Journal and ask your customers to write their feedback after the transaction. it is a good way of keeping track how well you and your colleagues are doing. It may also serve as your portfolio. hope this helps you :)

you can use feedback boxes i thing it's the best way