How to handle the complaint of a guest who cannot sit in restaurant area? the chairs in the restaurant are full!

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How to handle the Guest Complain.?
Posted by:
shabbir Alam
24-February-2018

Restaurants Supervisory Skills Customer Service Restaurant Design waiter

Question added by Muhammad Ikhsan zaenudin , Daily worker Waiter , Pallace Hotel Puncak
Date Posted: 2017/07/21

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1 Answers

by PREAM BHANDARI LB , Front End Supervisor , The Sultan Center

We can handle customer informing that to wait few min by respecting him with polite words with smiling face. Because polite word and smiling face is the proper medicine of customer complaints.

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