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Why is customer relationship management more important today's business?

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Question added by Samanthi Udugamakorala Don , Assistant Restaurant Manager , Hungry Jack's® Australia Pty Ltd
Date Posted: 2017/07/29
ARAVIND KRISHNAN
by ARAVIND KRISHNAN , Inspection Engineer , master safety consultancy llc

Customers are the key to the business. Without customers no business can run in the world. So it is very much important to satisfy the customers through customer relationship. The interactions with the customers will let the company know all kinds of perspectives about the product and it will helps the company to improve the overall product quality.

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