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When you would say that you have had an "excellent customer service"? what kind of service you are looking for?

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Question added by Sarah Ali , Senior Evaluation Specialist , United Nations
Date Posted: 2017/08/03
ايمن محمد عاطف محمد
by ايمن محمد عاطف محمد , Director of the control and regulation unit , ACOLID

Follow the customer after the sale

Syed Tariq Qamar Ali
by Syed Tariq Qamar Ali , Administration Assistant

1- When a Customer service representative has great attitude, , knowledge and company provided tools to resolve the issue and you keep the customer engage with the conversation you re having and you let him/her feel that you re so good and your issue will be resolved swiftly.

2- All customers always look for confident, focused , and slick representative with great knowledge and have a divine smile. 

 

Amgad Helmy Elias
by Amgad Helmy Elias , Assistant Service Manager , Yousef Allam Groub

After Sales Customer Service, Electrical & Electronics Equipment

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