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Follow the customer after the sale
1- When a Customer service representative has great attitude, , knowledge and company provided tools to resolve the issue and you keep the customer engage with the conversation you re having and you let him/her feel that you re so good and your issue will be resolved swiftly.
2- All customers always look for confident, focused , and slick representative with great knowledge and have a divine smile.
After Sales Customer Service, Electrical & Electronics Equipment