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Business development strategy: what are the main areas in which business development differ from sales?

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Question added by Hiba Samman , Electrical Engineer , Arabtech Jardaneh
Date Posted: 2017/08/03
Taifoor Zarin
by Taifoor Zarin , Secretary General , Khyber Pakhtunkhwa Cycling Association

Business Development:

 

Identifies and executes NEW areas of business - new markets, new distribution channels, new products: typically through the use of partnerships between another company and an internal department at your company.

 

The focus of "bizdev" is on new and atypical, interaction or collaboration with external partners - who are *not* customers or sales prospects. These potential partners may one day be customers, maybe, but they are not current sales prospects. Once the business is no longer new, and becomes a repeatable kind of business, then the role transitions to another part of the company (sales, marketing, product development, engineering). .

 

For Business Development, the goal is not a sales transaction:

 

Business Development is not formally empowered to sell a product directly to a customer or customers - otherwise they would be competing with the Sales team.

 

Business Development should never be dealing with the sale of existing products to existing (identifiable) customers, no matter how large the revenue opportunity - only sales does that. Nor should Bizdev be setting up distribution channels - this is a marketing function.

 

Example

 

For instance, when Amazon decided to add online movies to it's product offerings: Initially this was a bizdev role because of a brand new area of business - with a new business model, new distribution, etc. that required an external partner(s) working with internal Amazon departments. Bizdev would be coordinating the internal/external activity until all had the licensing terms fleshed out, pricing, marketing strategy, created a new area of the site with new kinds of distribution ... once that all happens it is standard business, and then out of the hands of bizdev and then- driven by marketing, sales, product etc.

 

A Sales Executive (probably not a role that should formally exist in a pure online / ecommerce company) would either focus on 'big ticket' sales that require the longest 1-1/face to face selling cycle, and/or manages other sales personnel.

 

For instance, at a car dealership: The Sales Executive might manage the floor sales personnel (deciding commissions policy etc), while also being the person to negotiate a deal with a large business to buy 50 vehicles for use as company cars.

 

CONFUSION

 

Be wary of folks who take the stance of defining any of these terms loosely, as they please.

 

Quotas and Commissions

 

If a job posting or job description for a Business Development Manager talks about a "Quota" or Commission - then it is a Sales Position. While Bizdev professionals often have significant performance-based or results-based goals, and compensation - it is never in terms of minimum number of 'transactions'. Business Development is process oriented: The process and outcomes change depending on the market, the competition and partners. The nature of the conversations (and outcomes) change depending on who the partner is.

 

The Bizdev Role vs Sales

 

Sales is transaction oriented. The terms and nature of the product, or of the customers don't change that much - even with custom products or big-ticket sales. A sales executive simply can't say "we sell compact cars - but if you want a truck or a van, we certainly can build and sell you one". Business Development can't say that either. Bizdev might say: "our company strategy has been to eventually get into the truck market, and we need to find partners who can augment our car building experience with truck building - so one day Sales can sell a lot of trucks"

 

Marketing - attracts customers to the front door of the building.

Sales - convinces the customer to go from the door to the cash register.

Business Development - works to create new buildings.

Sure it's perfectly acceptable and common for companies to combine roles - but a Business Development professional from one company doesn't want to find himself in discussions with another "Bizdev Exec" only to find out that it's really a sales-call.

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Moaaz Halim
by Moaaz Halim , Trainer , OPPO

Of course Marketing, finance, and human resources

Deleted user
by Deleted user

Business Development is the process of finding the match between a product (or solution) and a segment in the market. Sales is the process of systematically generating revenue with the product in the chosen market segment in the race for market leadership.

TARIG BABIKER AL AMIN
by TARIG BABIKER AL AMIN , Head of Planning and Studies Unit , Sudanese Free Zones and Markets Co.

Actually, sales and business development should not be considered the same job at all.Instead, think of the two roles as complementary halves of a whole.

It’s true that both positions exist to help grow your business, but they achieve this end in different ways. Read on to understand the division between sales and business development, and learn what parts of the sales process each team owns

Identifies and executes NEW areas of business - new markets, new distribution channels, new products: typically through the use of partnerships between another company and an internal department at your company

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