How can I train my self to have negotiation and conflict resolution skills?

Before training for negotiation, decide what you want out of the deal, and what are you willing to forego for it.

1. Find someone who can deliver what you need.

2. Explain him/her about the project, influence them in return to what they expect out of it.

3. Bargaining could be done to an extent where it is WIN-WIN(Favorable) for both.

Conflict resolution

1. Identify what is the problem/conflict.

2. Evaluate all the possible solutions for the problem/conflict.

3. Choose the best WIN/WIN & adopt the same.

The strategies that can be followed for effective conflict resolution are Competing, collaborating, compromsing, Avoiding and Accomodating.

 

Read negotiation, conflict from management books. Put one step forward address your employees with a relevant subjects like motivation/personality/ leadership.... Now you would get confidence and an upper hand over..... Now you are perfectly able to handle this situation

You can train yourself by evaluating your approach on every conflict/ complaint you're faced with and asserting objectively how did you do- what you felt was good and what you felt was not so great in this particular situation. This has worked for me. Unfortunately, there's no handbook, which can prepare us for every diffcult obstacle we will face, but applying certain strategies and improving our own skills would be the way to successfully resolve the same

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