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Explain the difference between active and passive listening in practice?

Explain the difference between active and passive listening in practice?

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Question added by Yahya Bah , Principal & Marketing Consultant , International Community
Date Posted: 2017/08/07
Jaqueline Kizza Nanyonga
by Jaqueline Kizza Nanyonga , Owner , Talfa Internet Cafe & Stationery

Active listening is  a communication technique used in counseling, training, and conflict resolution. It requires that the listener fully concentrate, understand, respond and then remember what is being said while passive listening is sitting quietly without responding to what the speaker is saying. When you listen  to music or a podcast or even the news, you are practicing passive listening.

in active listening, a listener is free to respond while in passive listening, the listener doesn't respond to the speaker 

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