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Should "self-service" still be considered a part of the customer service industry?

Customer Service Customer Service Oriented Customer Service Skills Service
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Question added by Mohammad Hamad , Assistant Director, Administration , New York University
Date Posted: 2017/08/23
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Ronaldo (Rashid) Santos
by Ronaldo (Rashid) Santos , *Administrative Staff / *Management and *HR-Personnel cum *Public Relations Officer (P.R.O.) , Precedence Technologies, LLC

The subject in question is a big question itself, it shouldn't be called Customer Service because no one is servicing you. Rather, better to address it as Customer Assistance.

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