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How to achieve excellent customer service?

To make customer satisfaction, first when customer enter in the store I wear my smile and greet the customer. I maintain the eye contact, listen what they are asking,ancipate the needs of customer, and I'll be there until the end of transaction.

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Question added by Janeth Edaniol , Cashier/ Sale Associate , H&M Dubai Mall
Date Posted: 2017/09/04
jirena lelis
by jirena lelis , Sales Representative , Nasser Pharmacy

Achieve excellent customer service is to have a positive attitude towards with the work . Satisfying customers with a quality good customer service such as attending the need of the guest / customer . Providing them a 101 % effort in all side of what they need . Building a rapport to the customer and maintaining a good relation to them .

Augie Abogadil
by Augie Abogadil , FRONT LINE ASSOCIATE , VANTAGE FINANCIAL CORPORATION

By exceeding the customer's need/expectation.

Quick and Right information and Follow up

jhqtzsrw jhqtzsrw
by jhqtzsrw jhqtzsrw , Customer Relations Manager , Credit libanais bank sal

Customer satisfaction & feed back

Isaac AYIM
by Isaac AYIM , Cost and stock controlling , Villandro Residence

Quality product and communication

Ali Salim Ali
by Ali Salim Ali , Cleaner , River Island - Qatar

Smartness and the way I communicate with them while they need me to offer my serves to them

Syed rayyan Sajid
by Syed rayyan Sajid , Data Quality Analyst , Taskus

Good quality is one of the elements of Excellent customer service.

To achieve customer satisfaction, first when the customer enters the store, I wear my smile and greet him. I maintain eye contact, listen to what they ask for, map out clients' needs, and will be there until the end of the transaction.

Customer requirement  

excellent customer service

nader essam
by nader essam , Assistant manager , Azadea group

  1. Know Your Product or ...
  2. Be Friendly. ...
  3. Say Thank You. ...
  4. Train Your Staff. ...
  5. Show Respect. ...
  6. Listen. ...
  7. Be Responsive. ...
  8. Ask for Feedback

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